
Frequently asked questions.
What types of products do you offer?
We provide a comprehensive range of products, including premium tableware, kitchen supplies, and guest room amenities. Our offerings are tailored to meet the specific needs of hotels and restaurants, ensuring both functionality and aesthetic appeal.
Do you offer custom solutions or branding options?
Yes, we specialize in customized solutions, allowing you to personalize products with your logo or create bespoke designs that reflect your brand's identity. Our team works closely with you to ensure your vision is brought to life.
What is the lead time for orders?
Lead times vary depending on the product and order size, but typically range from 2 to 4 weeks. We strive to meet your deadlines and will provide you with a detailed timeline when you place your order.
Do you provide samples?
Yes, we offer samples for many of our products so you can assess quality and suitability before placing a larger order. Sample requests can be made through our website or by contacting our sales team directly.
What kind of support do you offer after purchase?
We offer ongoing customer support to ensure your satisfaction with our products. This includes assistance with any issues, warranty services, and guidance on product care and maintenance.
How can I get in touch with your team?
You can reach us through our website’s contact form, via email, or by phone. Our support team is available to assist you with any inquiries, whether you need help with a purchase or have questions about our products.